New acer aspire 5738z black screen

aliawa - Aug 19, 2010 at 05:24 PM
 aliawa - Aug 19, 2010 at 05:41 PM
i have a new laptop acer aspire 5738z when I turn it on the first time I saw the desktop but after 30 seconds?
te screen became dark and until now nothing while the processor works normally .the light is correct and I received the laptop this morning .thank you

2 responses

I think so anyway I am gonna return it tomorrow thank you
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,181
Aug 19, 2010 at 05:32 PM
Hello Aliawa,

You mean you have this brand spanking new laptop and you have never seen anything on the screen, I mean just for 30 seconds.

You have a large technical problem on your hands with the screen. It is a manufacturer's default.

Please take it back for repair.