New acer aspire 5738z black screen [Solved/Closed]

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 aliawa -
Hello,
i have a new laptop acer aspire 5738z when I turn it on the first time I saw the desktop but after 30 seconds?
te screen became dark and until now nothing while the processor works normally .the light is correct and I received the laptop this morning .thank you


2 replies

I think so anyway I am gonna return it tomorrow thank you
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Hello Aliawa,

You mean you have this brand spanking new laptop and you have never seen anything on the screen, I mean just for 30 seconds.

You have a large technical problem on your hands with the screen. It is a manufacturer's default.

Please take it back for repair.

Regards