USB Malfunction

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Rae - Aug 31, 2010 at 02:26 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Aug 31, 2010 at 04:40 PM
Hello,
My memory stick has been working with no problems and today it has started to say it is not recognised and has malfunctioned? Other memory sticks work but not this one? I really need the work that is on it. When I click on unknown device and then driver it says there isnt one?? Dont know what to do about this? Please help me, really need the work!!
PLEASE!


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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 31, 2010 at 04:40 PM
Hello,

Try this 1.

1) Try reinstalling \ updating your USB drivers. You can download the drivers

from the manufacture website. Now try connecting your memory stick.

2)Turn off your computer---> Unplug the power cord of your computer for about

15 minutes --> Plug the power cables back --> Switch ON your computer.

The reason is the windows keeps the USB devices cache stored in some chip.

When some entry goes wrong, it remains there and sometimes will not get

flushed even on shutting down the your computer. So removing the power cord

for few minutes results in discharge completely and the entries are freshly

created.

3) Click on Start --> Run --> type services.msc and click on OK.

Scroll down for "Universal Plug and Play Device Host", double click on it

and set "Startup type" as "Automatic" ---> Click on Start ---> Click on OK.

Look for "Windows Management Instrumentation", double click on it and set

"Startup type" as "Automatic" ---> Click on Start ---> Click on OK.

4) Click on this link and follow the instructions in method 3

https://support.microsoft.com/en-us

Good Luck.
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