LAN connected but cannot connect to internet

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dc1 Posts 2 Registration date Wednesday September 8, 2010 Status Member Last seen September 9, 2010 - Sep 8, 2010 at 06:04 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 9, 2010 at 03:30 PM
Hello,

My LAN is working perfectly on my laptop however it will not connect to the internet when I use it on my desktop. The LAN is connected proberly and is sending packets it is not receiving any. I am using XP and when I enter network connections and select the LAn and repair I get the following message 'Windows could not finish repairing the problem because the following action cannot be completed: TCP/IP is not enabled for thes connection. Cannot proceed'. When I right click on the LAN and select properties IAm missing information about tcp in the general tab..... what is causing this???

3 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 8, 2010 at 06:28 PM
Hello,

Try this 1.

Go to the "Local Area Connection Properties" window ---> Click on the "Install"

button ---> Select "Protocol" ---> Click on "Add" button --> Select the missing

protocol and click on OK.

Good Luck.
2
dawooddoe Posts 404 Registration date Saturday February 21, 2009 Status Member Last seen November 12, 2010 109
Sep 8, 2010 at 10:38 PM
Yes, click "Install..." in your LAN's properties window to add missing TCP/IP component, probably the system would need you to insert Windows OS CD to complete the installation. After that you can configure TCP/IP settings and connect to your network.

If you needs more reference, can have a look on this Windows Vista network card configuration article, hope this helps.
1
dc1 Posts 2 Registration date Wednesday September 8, 2010 Status Member Last seen September 9, 2010
Sep 9, 2010 at 11:30 AM
Thank you for responding to my problem, unfortunately when i try to add the protocol - Microsoft TCP/IP version 6 I receive the following message: 'Could not add the requested component. The error is: An extended error has occurred> When i insert the OS CD it states that it does not include any information about my hardware??
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 9, 2010 at 03:30 PM
Hello,
Try this 1.
Click on the below link and scroll down for Step 2: Install TCP/IP and follow the instructions.
https://support.microsoft.com/en-us/help/811259/how-to-determine-and-to-recover-from-winsock2-corruption-in-windows-se
Good Luck.
0