How can I get to command prompt without windo

Closed
Renee - Sep 24, 2010 at 07:32 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 25, 2010 at 04:49 AM
Hello, I have an HP with Windows XP. I have tried to boot it in Safe, Normal, Safe with command prompt, etc. Instead of booting I get blue screen that says windows was shut down in order not to damage computer. I can't find my XP CD or disk. I'd like to do CHKDSK, but can't get far enough to get to command prompt. Anybody have any ideas??? I need help! Thanks



1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Sep 25, 2010 at 04:49 AM
Dear Renée,

When you get the famous blue screen of death, could you please tell me the error code. It is a 10 character code beginning with 0x.

Also, please tell me what was done to the computer before the problem occured.

Regards
0