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How can I get to command prompt without windo

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Renee - Sep 24, 2010 at 07:32 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 25, 2010 at 04:49 AM
Hello, I have an HP with Windows XP. I have tried to boot it in Safe, Normal, Safe with command prompt, etc. Instead of booting I get blue screen that says windows was shut down in order not to damage computer. I can't find my XP CD or disk. I'd like to do CHKDSK, but can't get far enough to get to command prompt. Anybody have any ideas??? I need help! Thanks



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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 25, 2010 at 04:49 AM
Dear Renée,

When you get the famous blue screen of death, could you please tell me the error code. It is a 10 character code beginning with 0x.

Also, please tell me what was done to the computer before the problem occured.

Regards