Bluescreen of death

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wsgro1 Posts 2 Registration date Tuesday September 28, 2010 Status Member Last seen September 28, 2010 - Sep 28, 2010 at 11:28 AM
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 29, 2010 at 05:48 AM

Hello,

a bluescreen appears whenever i try logging in windows. Error message:c000021a terminated unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0100f36c). I have a toshiba satellite L30-10x Celeron M running on xp home but are compatible with vista home basic. I have tried a repair installation using my xp setup disk and recovery console but nothing helped.

Have i lost my data and how can i do an alternate recovery?

Please help if you can :(

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1 response

Answer 1 / 1

closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 28, 2010 at 12:27 PM

Hi there,

Its better you format the system reinstalling windows clean then make the use of recovery softwares to get the deleted data back ,what did you mean by ''xp home but are compatible with vista home basic. '' please provide more information ,

Thanks

wsgro1 Posts 2 Registration date Tuesday September 28, 2010 Status Member Last seen September 28, 2010
Sep 28, 2010 at 12:55 PM

Thanks for answering my ? Do i format my system using my format command, when booting from my xp home disk? Well, below the keyboard on the left side, there's a Vista home basic, seal. I take it, the 1 of the previous installation must have been, vista.. I accessed the DISKPART & BOOTCFG /list command just to see if any previous installations appear but it does not. Only the most recent 1 is available for deleting,resizing and logging onto but then the bluescreen appear and shutdown.

Thanks

closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 29, 2010 at 05:48 AM

Hi there,

Boot directly from the xp installation cd and format the hard drive and install your operating system,

Thanks

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