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Why does the remote desktop tell me that my w

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Sherry - Oct 15, 2010 at 12:13 AM
 Sherry - Oct 15, 2010 at 07:50 AM
Hello,
Every time I try to access my work computer using remote desktop it says that that computer does not belong to this network or the name can't be found. Please help we've been at this for days.


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2 responses

Answer 1 / 2
Blocked Profile
Oct 15, 2010 at 05:29 AM
Hi Sherry,

Please confirm whether the firewall on it is not causing the trouble.

Thanks in advance.
Sherry
Oct 15, 2010 at 07:50 AM
I checked the allows exceptions and all looks fine I've been using remote assistance to access the work computer. It gave me an IP address to but no luck using it either.
Answer 2 / 2
Blocked Profile
Oct 15, 2010 at 06:12 AM
You should consider getting your firewall and security settings deactivated to carry out the task.