CD/DVD Drive does not work anymore

Solved/Closed
AlexannePotter - Nov 5, 2010 at 02:59 PM
 Big Problem - Aug 31, 2015 at 02:24 AM
Hello,

My Cd/DVD drive on my laptop has stopped working in the last two days. It always worked fine before, I could watch movies, play games etc etc.
I've inserted a OTH DVD last night and nothing happened... I opened ''My Computer'' so I could go and open it, but my E drive was not there. Then today I tried insterting a CD for a business project and my laptop has no response whatsoever to the new CD....

Any body got any idea what I can do?

Thank you so much.


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2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 5, 2010 at 04:45 PM
Hello,

Try this 1

Click on Start --> In search box, type regedt32 and press "Enter"

Registry editor will be opened.

Backup your registry by going to File --> Export and save the file with any name.

Now on the left side, navigate to the location

HKEY_LOCAL_MACHINE --> SYSTEM --> CurrentControlSet --> Control

----> Class ---> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At right side delete these files if u find it

upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your

laptop.

Good Luck.
1
Gosh, thank you so much! It worked :)
0
This was awesome help! Thank you so much!!!
0
It worked indeed!
BIG thanks!
0
I tried it also having the same issue it works........Thanks again 8/31/2015
0
AlexannePotter
Nov 5, 2010 at 05:23 PM
Thank you jack4all, before I got your answer I did a ''system restore'' to 5 days ago, restarted my computer and everything is back to normal.
I have no clue what happened, but it worked :D

Thank you!
0