No sound or audio device in xpClosed

Question

Hi i installed AVG and lost all sound - i have no icon in tray and the yelow icon newt to the driver???

Please see system info below.

OS Name	Microsoft Windows XP Professional
Version	5.1.2600 Service Pack 3 Build 2600
OS Manufacturer	Microsoft Corporation
System Name	THAMILIN-
System Manufacturer	Packard Bell NEC
System Model	00000000000000000000000
System Type	X86-based PC
Processor	x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2489 Mhz
BIOS Version/Date	American Megatrends Inc. 3.0B, 11/2/2002
SMBIOS Version	2.3
Windows Directory	C:\WINDOWS
System Directory	C:\WINDOWS\system32
Boot Device	\Device\HarddiskVolume2
Locale	United States
Hardware Abstraction Layer	Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name	THAMILIN-\kabellan
Time Zone	GMT Standard Time
Total Physical Memory	256.00 MB
Available Physical Memory	16.38 MB
Total Virtual Memory	2.00 GB
Available Virtual Memory	1.96 GB
Page File Space	4.18 GB
Page File	C:\pagefile.sys

	
Name	C-Media AC97 Audio Device
Manufacturer	C-Media
Status	Error
PNP Device ID	PCI\VEN_1039&DEV_7012&SUBSYS_20071631&REV_A0\3&61AAA01&0&17
I/O Port	0x0000C800-0x0000C8FF
I/O Port	0x0000C400-0x0000C47F
IRQ Channel	IRQ 11

Ambucias · Accepted Answer

Lesk,

Using your search tool, all files, type driver and search.  Through the list, see if you can find the audio card"s install shield.

If you can't find it, let me know and I will seek jack4all advice, he is our one of a kind wizard on hardware matters

pcsces · Answer

Hi,

You will have the driver for your system on link below;

http://support.packardbell.com/uk/

Download and install.

Thanks

Ambucias · Answer

Hello pcsces and lesk,

Pcsces, I would have given the same link as you but I understand lesk's concern.

I rarely do what I am about to do.  I got the direct download link from French Kioskea (commecamarche)

Don't worry lesk if you get a few words in French, it always romantic.

https://drivers.plus/fr/

Regards

lesk · Answer

In soud and audio device manager.

C-Media AC97 Audio Device

Location : PCI bus 0, device 2, function 7

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Ambucias · Answer

No problem Lesk

Please download from here.  Once you get it please do express your happyness

https://driverwhiz.com/drivers-en?brand=C-Media%20AC97%20Audio&logo=C-Media&subid=1002-ca-en-90000000150&gclid=CMS-g_a_sKUCFcnc4Aod5xf8Xw

Regards

lesk · Answer

Ambucias you are very helpful but i need the registration key for driver wizz if you have it please. Thank you once again.

Ambucias · Answer

Hello Lesk

Sorry, I was not aware that it was shareware.  I should not have given that link, my mistake.

I looked around and I could not find your driver.  The last time that C Media made an update for the Ac97 card seems to be in 2006.

Ambucias · Answer

Hi Lesk,

Strange that the installation of an antivirus would do that.

Please go to your device manager and locate your sound card.  See if has an X on it.

My suggestion is that you delete the card and reboot.  XP should detect it as a new device installed.  Then install the driver which you have in the system

lesk · Answer

I know this is why i have been left confused - There is no x but a ! within a yellow circle next to the audio driver. Uninstalled the driver previously, xp detects it and still there is the yellow exclamation mark. Confused.......

lesk · Answer

Nope! No audio card install shield - uninstalled the sound driver with the exclamation mark in a yellow circle but on restarting the system and reinstalling the same error msg appeared - code 10

Ambucias · Answer

Okay Lesk,

Please be patient for jack4all's advice.  I think he is online now, it should not be too long.

Good luck

jack4rall · Answer

Hello,

First thanks to "Ambucias".

Try updating the drivers from the device manager. If you are having problem

in updating then click on the below link and download C-Media AC97 Audio Device

https://download.cnet.com/archive/3000-2110_4-154788.html

Good Luck.

lesk · Answer

i have no active mixer devices either apparently.

lesk · Answer

NEC COMPUTER INTERNATIONAL 
- Model: SiS650 1.0
 - Chipset: SiS650
 - Rev: 0.1
 - Southbridge: SiS LPC Bridge


The driver im sure has been installed but i just don't know how to get it working the same as it should.

Your being a great help Jack4all - Couldn't of done this without you buddy!

jack4rall · Answer

Hello, 

Try this 1 

1) Click on the below link, download the file "Drivermax" and install it. 

https://download.cnet.com/DriverMax/3000-18512_4-10572602.html?part=dl-85782&subj=dl&tag=button 

2) When a dialog box appears regarding indexing of drivers, click on OK and wait  

for the process to get completed. 

3) Uncheck the check box "Open the DriverMax web page" and click on "Finish". 

4) Now "DriverMax" window will be opened.  

5) In"Drivers Downloads and info" --> Click on "Check Online for driver updates"  

--> Accept the license agreement. 

[Note: If it ask you to create a account then create a account. Its free. All you 

have to do is enter your email ID and password --> Create your account --> 

Then go to your yahoo\gmail (Account that you have given ) and check for the 

mail from Drivermax(Check in your spam, if its not there in your inbox) --> 

Click on the link given to validate your account. After validating your account

follow the below instructions] 

6)  In"Drivers Downloads and info" --> Click on "Identify unknown hardware" --> 

wait for the process to get completed --> A web page will be opened, showing  

the driver information. Now click on the link "Click here to search for drivers for  

this device" in that page. 

7) Now the drivers page will be opened  

Select the highest "Driver match probability" and download the first row driver as 

it will be having the higher ratings. 

Click on the download link. 

Example : You can find the link as  "Click here to download driver 6E1C6ER545AE" 

Click on "Continue - Free DriverMax user" 

8) Now you can find the count down timer will be started --> When the count  

down timer gets completed, you will get the download dialog box --> Save the  

file on the desktop. 

9) Now double-click on the downloaded file --> Click on "Yes" button. 

10) "Drivermax Agent" window will be opened --> Your driver download process  

will be starting in that window --> After completing the downloading of driver,  

Under "Drivers already downloaded", you can find the downloaded driver. 

11) Make sure the downloaded driver check box is checked(Selected) --> 

Now click on the button "Install Drivers" --> Click on "Yes".  

Drivers Window will be opened --> Click on "Next" --> Next --> Click on "Yes". 

Now wait for the drivers to get installed. When it ask you it want to restart  

your PC, click on "Yes". 

Good Luck.

jamienl · Answer

Hi try to install the driver again: https://download.cnet.com/s/c-media-ac97-audio-device/

lesk · Answer

Right done that and now the exclamation mark in the yellow circle is next to the multimedia audio controller???

lesk · Answer

This is never ending - i sort one thing and then another goes wrong! Thanks jack!

No sound or audio device in xp

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