No sound or audio device in xp

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lesk
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- Nov 20, 2010 at 11:12 AM
jack4rall
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- Nov 27, 2010 at 02:41 PM
Hi i installed AVG and lost all sound - i have no icon in tray and the yelow icon newt to the driver???

Please see system info below.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name THAMILIN-
System Manufacturer Packard Bell NEC
System Model 00000000000000000000000
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2489 Mhz
BIOS Version/Date American Megatrends Inc. 3.0B, 11/2/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name THAMILIN-\kabellan
Time Zone GMT Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 16.38 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.18 GB
Page File C:\pagefile.sys


Name C-Media AC97 Audio Device
Manufacturer C-Media
Status Error
PNP Device ID PCI\VEN_1039&DEV_7012&SUBSYS_20071631&REV_A0\3&61AAA01&0&17
I/O Port 0x0000C800-0x0000C8FF
I/O Port 0x0000C400-0x0000C47F
IRQ Channel IRQ 11

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Ambucias
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Nov 21, 2010 at 05:52 AM
Lesk,

Using your search tool, all files, type driver and search. Through the list, see if you can find the audio card"s install shield.

If you can't find it, let me know and I will seek jack4all advice, he is our one of a kind wizard on hardware matters
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Nov 20, 2010 at 03:20 PM
Hi,

You will have the driver for your system on link below;

http://support.packardbell.com/uk/

Download and install.

Thanks
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lesk
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Nov 20, 2010 at 04:33 PM
Hi there thanks for your help but im affraid the site i went too for the packard bell audio driver only has the newer model systems running vist etc when i am running xp. The machine is a imedia VL sound been lost for a very long time.
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Ambucias
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Nov 20, 2010 at 04:51 PM
Hello pcsces and lesk,

Pcsces, I would have given the same link as you but I understand lesk's concern.

I rarely do what I am about to do. I got the direct download link from French Kioskea (commecamarche)

Don't worry lesk if you get a few words in French, it always romantic.

https://drivers.plus/fr/

Regards
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Blocked Profile
Nov 20, 2010 at 05:00 PM
Hello guys,

Hope this works and solves your issue mate,so Ambucias will the driver be in English or in french?Just asking as user may get confused in case of.

Thanks
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lesk
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Nov 20, 2010 at 04:56 PM
In soud and audio device manager.

C-Media AC97 Audio Device

Location : PCI bus 0, device 2, function 7

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
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Ambucias
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Nov 20, 2010 at 05:02 PM
No problem Lesk

Please download from here. Once you get it please do express your happyness

https://driverwhiz.com/drivers-en?brand=C-Media%20AC97%20Audio&logo=C-Media&subid=1002-ca-en-90000000150&gclid=CMS-g_a_sKUCFcnc4Aod5xf8Xw

Regards
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lesk
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Nov 21, 2010 at 04:30 AM
Ambucias you are very helpful but i need the registration key for driver wizz if you have it please. Thank you once again.
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Ambucias
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Nov 21, 2010 at 05:06 AM
Hello Lesk

Sorry, I was not aware that it was shareware. I should not have given that link, my mistake.

I looked around and I could not find your driver. The last time that C Media made an update for the Ac97 card seems to be in 2006.
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lesk
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Nov 21, 2010 at 05:16 AM
Oh ok thanks for your help anyway - all was OK until i installed avg and then the speaker icon vanished then no sound. What do you suggest? I cannot get a new sound card as the audio is built into the mother board i believe.
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Ambucias
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Nov 21, 2010 at 05:23 AM
Hi Lesk,

Strange that the installation of an antivirus would do that.

Please go to your device manager and locate your sound card. See if has an X on it.

My suggestion is that you delete the card and reboot. XP should detect it as a new device installed. Then install the driver which you have in the system
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lesk
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Nov 21, 2010 at 05:29 AM
I know this is why i have been left confused - There is no x but a ! within a yellow circle next to the audio driver. Uninstalled the driver previously, xp detects it and still there is the yellow exclamation mark. Confused.......
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lesk
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Nov 21, 2010 at 06:17 AM
Nope! No audio card install shield - uninstalled the sound driver with the exclamation mark in a yellow circle but on restarting the system and reinstalling the same error msg appeared - code 10
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Ambucias
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Nov 21, 2010 at 06:20 AM
Okay Lesk,

Please be patient for jack4all's advice. I think he is online now, it should not be too long.

Good luck
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jack4rall
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Nov 21, 2010 at 06:36 AM
Hello,

First thanks to "Ambucias".

Try updating the drivers from the device manager. If you are having problem

in updating then click on the below link and download C-Media AC97 Audio Device

https://download.cnet.com/archive/3000-2110_4-154788.html

Good Luck.
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Ambucias
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Nov 21, 2010 at 06:39 AM
Hello Jack,

I have been looking all over the place for that driver! And you, my friend...puff the magic dragon...!
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lesk
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Nov 21, 2010 at 08:09 AM
Thanks Jack - updated driver and still the problem persists "could not find a better match" Driver still has yellow icon. so i then installed the link but still saying no sound device!! I would be so... grateful if someone can help me with this as i have not had sound for months : (
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lesk
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Nov 21, 2010 at 08:10 AM
"could not find a better match than software already installed"
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jack4rall
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Nov 21, 2010 at 08:13 AM
Hello,
Click on the below link and download the file.
https://ccm.net/downloads/security-and-maintenance/4993-cpu-z/
Extract it --> double-click on CPUZ ---> then click on "Mainboard" tab and let me know the
Manufacturer , Model with rev number, Chipset & Southbridge.
Good luck.
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lesk
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Nov 21, 2010 at 08:38 AM
Ok bare with me!
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lesk
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Nov 21, 2010 at 10:17 AM
i have no active mixer devices either apparently.
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lesk
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Nov 21, 2010 at 10:17 PM
NEC COMPUTER INTERNATIONAL
- Model: SiS650 1.0
- Chipset: SiS650
- Rev: 0.1
- Southbridge: SiS LPC Bridge


The driver im sure has been installed but i just don't know how to get it working the same as it should.

Your being a great help Jack4all - Couldn't of done this without you buddy!
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jack4rall
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Nov 23, 2010 at 09:42 AM
Hello,

Try this 1

1) Click on the below link, download the file "Drivermax" and install it.

https://download.cnet.com/DriverMax/3000-18512_4-10572602.html?part=dl-85782&subj=dl&tag=button

2) When a dialog box appears regarding indexing of drivers, click on OK and wait

for the process to get completed.

3) Uncheck the check box "Open the DriverMax web page" and click on "Finish".

4) Now "DriverMax" window will be opened.

5) In"Drivers Downloads and info" --> Click on "Check Online for driver updates"

--> Accept the license agreement.

[Note: If it ask you to create a account then create a account. Its free. All you

have to do is enter your email ID and password --> Create your account -->

Then go to your yahoo\gmail (Account that you have given ) and check for the

mail from Drivermax(Check in your spam, if its not there in your inbox) -->

Click on the link given to validate your account. After validating your account

follow the below instructions]

6) In"Drivers Downloads and info" --> Click on "Identify unknown hardware" -->

wait for the process to get completed --> A web page will be opened, showing

the driver information. Now click on the link "Click here to search for drivers for

this device" in that page.

7) Now the drivers page will be opened

Select the highest "Driver match probability" and download the first row driver as

it will be having the higher ratings.

Click on the download link.

Example : You can find the link as "Click here to download driver 6E1C6ER545AE"

Click on "Continue - Free DriverMax user"

8) Now you can find the count down timer will be started --> When the count

down timer gets completed, you will get the download dialog box --> Save the

file on the desktop.

9) Now double-click on the downloaded file --> Click on "Yes" button.

10) "Drivermax Agent" window will be opened --> Your driver download process

will be starting in that window --> After completing the downloading of driver,

Under "Drivers already downloaded", you can find the downloaded driver.

11) Make sure the downloaded driver check box is checked(Selected) -->

Now click on the button "Install Drivers" --> Click on "Yes".

Drivers Window will be opened --> Click on "Next" --> Next --> Click on "Yes".

Now wait for the drivers to get installed. When it ask you it want to restart

your PC, click on "Yes".

Good Luck.
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lesk
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Nov 24, 2010 at 08:13 AM
Hi jack - pls see the page i am getting taken too below - when i click to download the driver it takes me to a page to pay!! I have sound driver and codecs installed but they are code 10. http://www.drivermax.com/driver/drivers.php?computer_id=U30TKIF10XTA31KQ8K4V56FF63F2IX&iduser=1638758
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lesk
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Nov 24, 2010 at 08:16 AM
Pls see link -- http://www.drivermax.com/driver/wmi.php?computer_id=U30TKIF10XTA31KQ8K4V56FF63F2IX&iduser=1638758
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jack4rall
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Nov 24, 2010 at 11:10 AM
Hello,
Follow the instructions from step 6. When it ask you to create an account, then fill the details and
validate the account. After validation, start from step 6. No need to pay. Just create an account as
a free user. When it comes to download option you will be getting the option "Continue - Free DriverMax user".
Good Luck.
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lesk
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Nov 24, 2010 at 12:22 PM
No unidentified hardware was reported by DriverMax. Sorry, we cannot help you.????????
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lesk
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Nov 27, 2010 at 09:14 AM
My last post is what i got from the driver max site!! Still nothing????
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Hi try to install the driver again: https://download.cnet.com/s/c-media-ac97-audio-device/
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lesk
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Nov 25, 2010 at 04:08 AM
Right done that and now the exclamation mark in the yellow circle is next to the multimedia audio controller???
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lesk
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Nov 25, 2010 at 10:21 AM
This is never ending - i sort one thing and then another goes wrong! Thanks jack!
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