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My laptop wont connect to the internet

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cindy - Nov 25, 2010 at 09:15 PM
dawooddoe Posts 404 Registration date Saturday February 21, 2009 Status Member Last seen November 12, 2010 - Nov 26, 2010 at 07:20 PM
Hello,

my laptop says im connected to the internet but when i try to go to a webpage it says im not connected what can i do

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2 responses

Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 25, 2010 at 10:10 PM
For a Vista PC I would try this:
click Start - select "Control Panel" - select "view network status" and then select "Diagnose and Repair"

Good Luck
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Answer 2 / 2
dawooddoe Posts 404 Registration date Saturday February 21, 2009 Status Member Last seen November 12, 2010 109
Nov 26, 2010 at 07:20 PM
Open command prompt (cmd.exe), type following command and show us the result. If it shows IP address, subnet mask, gateway and DNS servers info, try to ping the gateway IP address, it should work if it's connected properly.

ipconfig /all

If you are able to ping gateway IP address. You can also use nslookup to try resolving domain name. If it fails to resolve domain name, you can test to configure following free DNS servers provided by Google, after that try again.

8.8.8.8
8.8.4.4

Hope this helps.
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