Severe crash 2 antiviruses

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 Cori Davis -
Hello,

My problems started when two of my antivirus programs turned out to conflict with each other, AVG and Avast. AVG kept detecting Avast as a virus, but when I clicked "fix" or "heal it said "forced removal could cause system instability or even crash". Yesterday it gave me a different message, normally it says "moved to vault" but last night it said "reboot required" now for the serious problem...

When I started up this morning, my computer immediately froze. The mouse worked fine, as did the keyboard, but I couldn't click anything or use any key combinations and all programs that were running stopped responding. I had to unplug my laptop and restart trying to fix it with no luck.
I looked up System Restore and decided to try it, but now it only shows my wallpaper with no icons, no taskbar, and Ctrl-alt-delete does nothing. I really need help on this ASAP.

My computer is a Dell Latitude D531 laptop running on and XP system

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Do you get command prompt when pressing the Windows' key?
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I had to do system restore in order to repair the crash as well
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Hello Cori,

A system restore may not have been necessary. I hope you did not lose much data,

How is you system now?
Everything is running perfectly, I think even faster than before. if I lost anything, it probably wasn't important, just some edits to a 3D animation model that can easily be replicated. Thank you very much for your help. (by the way, i'm posting from the "crashed" computer right now!)
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The pleasure was all mine, just wish I had more time on line yesterday to avoid a restore.

P.S. AVG is quite sufficient to protect you.
It's okay, I don't think the crash would have went away if I didn't restore. Nothing was lost thank goodness! my model is entirely intact
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Cori,

It's supper time.

If you get into safe mode, here is what I would like to do:

Go to control panel, add remove program ans delete Avast you can also use if you can access internet:

http://ccm.net/download/download-9468-revo-uninstaller-portable

Next use this registry cleaner:

install and run this totally free yet very efficient registry cleaner :

https://ccm.net/download/download-13339-eusing-free-registry-cleaner

Then defragment your hardisk.

Got to go see you in the morning