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poseyanne - 5 Jan 2009 à 13:08
poseyanne - 22 Jan 2009 à 15:27

Hello,
When I first start-up my Toshiba laptop, it stays very dark. I can barely see my password page so I know it is booting.
First I restarted several times and removed the battery to get it to brighten. By accident I noticed opening and closing the laptop 5 or 6 times also worked. I changed the setting for the opening/closing feature from "sleep" to "do nothing". That didn't do anything. Is there anything I can do or will I have to send it in to Toshiba?

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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
5 Jan 2009 à 14:12

It sounds like you have a video cable or "inverter" problem that only Toshiba can fix.

poseyanne
5 Jan 2009 à 15:09

Thank you for your response. Based on your answer I called tech support and discovered I had a power overload....(full capacitor). I was told to remove the AC and the battery........then hold down the power button for 1 minute. After that I was back to normal.

poseyanne
22 Jan 2009 à 15:27

Update....... The problem returned and the computer had to be sent in to Toshiba to have the inverter replaced/repaired. Right on xpcman......Thanks again!

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