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Sony vaio laptop not connecting to internet

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maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011 - Jan 28, 2011 at 01:05 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jan 31, 2011 at 10:52 AM
Hello,

I have a Sony vaio vista model VGNNR120E that does not connect to Internet. The Diagnostics says that there are issues with the "Marvell Yukon 88E8039PCI-E Fast Ethernet] Controller". I troubleshot the controller and it is said that it works properly. I don't know what to do, please help.
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5 responses

Answer 1 / 5
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 28, 2011 at 03:10 PM
Hello,
Try this 1
Reinstalling the network drivers. Click on the below link and download the driver from the manufacture's site
https://www.sony.com/electronics/support
Good Luck
0
Answer 2 / 5
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 28, 2011 at 03:25 PM
thanks for the reply, I tried reinstalling the driver but it won't let me, it says 'this update can only run on Microsoft Windows Vista'.
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Answer 3 / 5
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 28, 2011 at 06:07 PM
I tried again and again but it still says that the update can only run on Microsoft Windows Vista. My laptop actually runs on Windows Vista Premium. I went on Device Manager to to check the controller status. It says that the device is working properly. I really don't understand. Is there anything to make the Internet connection work? Thank you for your help.
0
Answer 4 / 5
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 29, 2011 at 10:54 AM
Hello,

Try this 1

Click on the below link and download the file

http://download.microsoft.com/download/1/A/A/1AA62750-2BE9-44A9-B550-8F5590BB67B8/MicrosoftFixit50203.msi

Double-click on it and follow the instructions

Good Luck
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Answer 5 / 5
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 31, 2011 at 10:17 AM
Thanks a lot for your help jack4rall. Unfortunately, it didn't work. I'm still struggling with the same problem.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 31, 2011 at 10:52 AM
Hello,
Try this 1
1)Click on the below link, download the file and install it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=175
2) If the problem still exits then click on the below link and install the drivers.
If you are using Windows Vista x86 Driver (32-bit) then click on the below link and download it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=101
If you are using Windows Vista x64 Driver (64-bit) then click on the below link and download it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=154
3) Check if you are able to ping from the command prompt.
Example: Open command prompt and enter the below command
ping www.google.com --> Press Enter.
Let me know what it says when trying to ping.
Good Luck
0

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