Sony vaio laptop not connecting to internet

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maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011 - Jan 28, 2011 at 01:05 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jan 31, 2011 at 10:52 AM
Hello,

I have a Sony vaio vista model VGNNR120E that does not connect to Internet. The Diagnostics says that there are issues with the "Marvell Yukon 88E8039PCI-E Fast Ethernet] Controller". I troubleshot the controller and it is said that it works properly. I don't know what to do, please help.
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5 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 28, 2011 at 03:10 PM
Hello,
Try this 1
Reinstalling the network drivers. Click on the below link and download the driver from the manufacture's site
https://www.sony.com/electronics/support
Good Luck
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 28, 2011 at 03:25 PM
thanks for the reply, I tried reinstalling the driver but it won't let me, it says 'this update can only run on Microsoft Windows Vista'.
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 28, 2011 at 06:07 PM
I tried again and again but it still says that the update can only run on Microsoft Windows Vista. My laptop actually runs on Windows Vista Premium. I went on Device Manager to to check the controller status. It says that the device is working properly. I really don't understand. Is there anything to make the Internet connection work? Thank you for your help.
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 29, 2011 at 10:54 AM
Hello,

Try this 1

Click on the below link and download the file

http://download.microsoft.com/download/1/A/A/1AA62750-2BE9-44A9-B550-8F5590BB67B8/MicrosoftFixit50203.msi

Double-click on it and follow the instructions

Good Luck
maruka60 Posts 4 Registration date Friday January 28, 2011 Status Member Last seen January 31, 2011
Jan 31, 2011 at 10:17 AM
Thanks a lot for your help jack4rall. Unfortunately, it didn't work. I'm still struggling with the same problem.
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 31, 2011 at 10:52 AM
Hello,
Try this 1
1)Click on the below link, download the file and install it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=175
2) If the problem still exits then click on the below link and install the drivers.
If you are using Windows Vista x86 Driver (32-bit) then click on the below link and download it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=101
If you are using Windows Vista x64 Driver (64-bit) then click on the below link and download it
http://extranet.marvell.com/drivers/driverDisplay.do?driverId=154
3) Check if you are able to ping from the command prompt.
Example: Open command prompt and enter the below command
ping www.google.com --> Press Enter.
Let me know what it says when trying to ping.
Good Luck