My seagate external 1tb hard drive won't work

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PJ - Feb 15, 2011 at 02:29 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Feb 16, 2011 at 01:11 PM
Hello,
my 1tb external seagate freeagent hard drive won't detect, it installed when I plugged the usb up, so I know it is not the usb cord and the power light just flashes on and off, it is model number 9zc2ag-501, I have a lot of pictures from iraq backed up on there and I don't want to lose them, any help would be appreciated,
thanks PJ


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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 16, 2011 at 01:11 PM
Hello,
Click on Start --> In search box, type diskmgmt.msc and press Enter. "Disk Management" window will be opened. Let me know the if your external drive appears in the disk management. and let me know the status
whether its in offline or online. If it failed to appears in the disk management then Click on Start --> In search box, type devmgmt.msc and press Enter. "Device Manager" will be opened. If there is any yellow mark then try updating the drivers.
Good Luck
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