Windows xp cannot connect to internet

Dracon - Apr 25, 2011 at 05:43 PM
 Dracon - Apr 26, 2011 at 09:14 PM
Hello, I am running windows xp sp3. My friend accidentally downloaded a fake malware protection program called "Best Malware Protection". I still had an internet connection and downloaded Norton Power Eraser. I used the program and deleted the Malware and 5 other programs that I didn't recognize. After this process, I could connect to my internet, but not browse the internet. The internet diagnostic says that my firewall is to blame, but my firewall is turned off and I have excepted the FTP, HTTPS, and HTP ports. I have tried multiple fixes, but nothing works. Please help!


1 response

Mattie Posts 26 Registration date Friday July 23, 2010 Status Member Last seen April 26, 2011 12
Apr 26, 2011 at 02:21 AM
Sounds like you didn't get all the drivers.

Hold the Windows key and press R, then type devmgmt.msc
Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
Network Adaptors
1394 Net Adaptor
Broadcom 440x 10/100 Integrated Controller
Intel(R) PRO/ Wireless 2200BG Network Connection

2) No, there are not any red Xs.
3) No, there are no yellow ! or ?s.