New laptop won't start up

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Frances - Apr 29, 2011 at 03:19 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 29, 2011 at 03:24 PM
Hello,

I got a new notebook through the post today and it isn't booting up, when I turn it on it says press esc to go to the start up menu then it says press enter to startup then nothing
thanks frances

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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Apr 29, 2011 at 03:24 PM
We call that DOA ( Dead On Arrival) I suggest you return it.

Good Luck