My external harddisk not able to format Closed

Question

I am using transcend external hard disk 500GB memory and installed store jet utility. For the last two week back, while copy the document from my PC into external hard disk getting the following error:
"Drive is read only. Please remove the read only format and try again"

But I didn't know how to change read only format. So I decide to format the hard disk. But I am not able to format 

Kindly advice how to change the read only into read-write option and also how to format.

Note: Now I am not able to access my hard disk.

Thanks in advance

say2sankalp · Answer

my dear when u plug the external hard disk then just do right click goto properties >-change the format 
...thats it................................over

sri · Answer

thanks for your response 

i was tried to metioned option but again it shows the error as "Do you want to format the disc?"

im clicking on its take some min and then shows the following error 
"Not able to format your device"

My external harddisk not able to format

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