Laptop powers on, but will not boot up

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Jan - 19 Oct 2011 à 08:27
vista.ultimate.64 Posts 209 Registration date Sunday 3 October 2010 Status Member Last seen 18 October 2013 - 19 Oct 2011 à 16:22
Hello,

I have a HP laptop that will power on, act like it is booting then go to a blank screen with just a cursor flashing at the top.

I have shut it off, let it cool, taken the battery out and put it back in. i have waited for a few days and tried again. Everything is plugged in right.

Could you please help me and let me know what I need to do?

Thanks
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1 response

vista.ultimate.64 Posts 209 Registration date Sunday 3 October 2010 Status Member Last seen 18 October 2013 38
19 Oct 2011 à 16:22
Hi.

I'm afraid that a flashing underscore in most cases is a problem with the OS, a corrupted file or missing file. Try starting it up with the operating system discs inside and see if you can do a repair. If not, you're going to have to recover the computer.

Good luck.