Windows Media Player Solved/Closed

Question

Hello, 
I can't play cd's on my computer. When I put in a cd I get a error whch is (Windows Media player can't play file because there is a problem with sound device. There maybe not be a sound device installed) 

I have Windows XP whcih I am using. 
Please help

Configuration: Windows XP / Internet Explorer 6.0

Anonymous User · Answer

Go to control panel-sounds

and check if your sound settings are enabled

Go to run and type

devmgmt.msc and click ok

Click on sound,video and game controllers

Right click on your sound driver and select update

Let us know how it works

Anonymous User · Answer

Go to run and type 

services.msc and click ok

Check for windows audio service.Make sure it is started. 

If its already started you need to install your drivers.

Janet · Answer

yes I have it and it is started. How do I install my drivers. I would like some help
thank you

Anonymous User · Answer

Download and install this

http://ftp.us.dell.com/chipset/R47822.EXE

Now download and install your audio driver

http://ftp.us.dell.com/audio/R56339.EXE

Janet · Answer

I am sorry for what I wrote. I want to thank you very much it work.
I am playing my cd's. Again thank you for taking the time to help me out. 
Have a good night
Janet

Anonymous User · Answer

No issues.

Appreciate your feedback  :)

Windows Media Player

6 responses

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