I can't download anything from internet
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Taggdani
Posts
2
Registration date
Monday November 14, 2011
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Member
Last seen
November 15, 2011
-
Nov 14, 2011 at 04:11 PM
Anonymous User - Nov 15, 2011 at 07:31 PM
Anonymous User - Nov 15, 2011 at 07:31 PM
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3 responses
Ambucias
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Nov 14, 2011 at 04:25 PM
Nov 14, 2011 at 04:25 PM
To help you, I must make a diagnostic and to do so, I require a log.
Start your computer in safe mode with networking, that should allow you to download.
Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Save the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
Start your computer in safe mode with networking, that should allow you to download.
Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Save the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
Taggdani
Posts
2
Registration date
Monday November 14, 2011
Status
Member
Last seen
November 15, 2011
Nov 15, 2011 at 04:31 PM
Nov 15, 2011 at 04:31 PM
Hi,
I started my computer on safe mode as advised twice and tried to download the file from the web address you gave me, but the same thing happened again. At the end of the download I got the message that says that the file contains a virus and it has been deleted.
I uninstalled ZoneAlarm and tried again but in vain.
Please help me solve this.
Thank you very much for your support.
Dana
I started my computer on safe mode as advised twice and tried to download the file from the web address you gave me, but the same thing happened again. At the end of the download I got the message that says that the file contains a virus and it has been deleted.
I uninstalled ZoneAlarm and tried again but in vain.
Please help me solve this.
Thank you very much for your support.
Dana
Anonymous User
Nov 15, 2011 at 07:31 PM
Nov 15, 2011 at 07:31 PM
I got the message that says that the file contains a virus and it has been deleted. ///
which software shows this message? I think you dont have any security softwares currently right?
which software shows this message? I think you dont have any security softwares currently right?
