My Linksys router WRT54G isn't working!!!
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mamedu
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Nov 16, 2011 at 12:24 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 16, 2011 at 12:55 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 16, 2011 at 12:55 PM
Hello
I have a linksys router WRT54G connected to a modem supplied to me by Time Warner Cable. Just last night, for some reason my internet stopped working. After calling Time Warner Cable internet support, I found out that the modem is working. If I connect my laptop (Dell model which is running on Windows 7) directly via cable to the modem, I can connect to the internet. BUT if I connect my modem to the router, and then connect my laptop via cable or wireless to the router, I can't connect to the internet. When I open up my network window on the computer, I see that my laptop is connected to the router and the router is connected to the internet but I can't connect to the internet. I tried calling linksys customer service and my insurance ran out so yea ... On the laptop, I ran a troubleshooting program and it gave me an error stating that it failed to connect to the DNS server and I should contact the internet provider. Time Warner Cable told me that if connected to the modem directly, I could access the internet indicating that there's an error in the router. With my warranty expired can someone please help me solve this problem.
Thanks in advance
I have a linksys router WRT54G connected to a modem supplied to me by Time Warner Cable. Just last night, for some reason my internet stopped working. After calling Time Warner Cable internet support, I found out that the modem is working. If I connect my laptop (Dell model which is running on Windows 7) directly via cable to the modem, I can connect to the internet. BUT if I connect my modem to the router, and then connect my laptop via cable or wireless to the router, I can't connect to the internet. When I open up my network window on the computer, I see that my laptop is connected to the router and the router is connected to the internet but I can't connect to the internet. I tried calling linksys customer service and my insurance ran out so yea ... On the laptop, I ran a troubleshooting program and it gave me an error stating that it failed to connect to the DNS server and I should contact the internet provider. Time Warner Cable told me that if connected to the modem directly, I could access the internet indicating that there's an error in the router. With my warranty expired can someone please help me solve this problem.
Thanks in advance
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,824
Nov 16, 2011 at 12:55 PM
Nov 16, 2011 at 12:55 PM
You can try to reset the router to factory state. Using the "reset" button on the back of the router. Use a straightened paper-clip to depress the reset switch for 30 seconds. Then test the modem and reset the wifi security. That may fix the problem.
I have found that routers often fail and the only option is to replace them. 3 or 4 years is the longest that any has lasted for me. I have lost count but I am probably on my 4th or 5th router.
Good Luck
I have found that routers often fail and the only option is to replace them. 3 or 4 years is the longest that any has lasted for me. I have lost count but I am probably on my 4th or 5th router.
Good Luck
