16 gig ipod touch is stuck

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vaughn211 - Nov 18, 2011 at 04:41 AM
bluenose Posts 172 Registration date Tuesday November 22, 2011 Status Member Last seen January 31, 2013 - Nov 23, 2011 at 08:50 AM
Hello,

My ipod seem to be stuck in what i think is recovery mode.....i have tried to restore it in itunes but doesnt seem to work ...tried it at a friend computer also same thing happens....When i connect the ipod to my comp ..itunes tells me that the ipod is in recovery mode..you must restore the device...so i do so but then itunes just sits there and says it waiting on the device...it stayed that way for about a day......i have no clue as what to do next...in the itunes window where it show the capacity, software version, and serial number ,all say N/A...any ideas on what is good on?
please help its been 3 weeks and i tried just about everything...help!!

2 responses

Blocked Profile
Nov 22, 2011 at 09:03 PM
hi,

please try the information from the following:

https://support.apple.com/en-us/HT201263
bluenose Posts 172 Registration date Tuesday November 22, 2011 Status Member Last seen January 31, 2013 31
Nov 23, 2011 at 08:50 AM
Also, if everything fails, simply take it to an Apple Store where they have their way to fix it and brake the device free from Recovery mode.