No Audio Output Device is installed Closed

Question

Hello,

"no audio output device is installed" is the message I got. I did system restore to an earlier date but did not result. I also went to Device Manager and the Audio driver is not listed, so I could not uninstall and install it again but computer restarting. I also went to services.msc and the windows audio was in "start" mode. But I did restarted it again. Nothing of this brought back the sound or the Audio Output device. My system was Vista home premium and later upgraded to Win7 home premium. So I also ran windows update and noting seems to work. My is a HP laptop series 9000. Tried to download drivers from HP, but only lists drivers for Vista, because originally it was Vista. I could not circumvent this to get HP audio drivers for the Win7. I would appreciate someone's help in what to do next to get the sound back.
Thank you so much.
Chico

Ambucias · Answer

Hello Chico,

Could you please tell what is the make and model of your sound card?  I'm sure someone on this forum will have a solution to your issue, but the above info is essential.

Good luck

Ambucias · Answer

Chico,

No, graphic cards and sound card are two different things.  I also have HP and they are different.

Open and in your hardware manager.

Anonymous User · Answer

Greetings,


Chico, click on the below link and download the file: 
https://ccm.net/downloads/security-and-maintenance/4993-cpu-z/ 

Extract it --> double-click on CPUZ ---> then click on "Mainboard" tab and let me know the Chipset & Southbridge manufacturer and I'll give you a link to download your sound drivers.

Regards!

Chico · Answer

Hi Ambucias,
Thanks again for you reply.
I went to control panel and does show any Hardware Manager, only Device Manager. Under device manager
does not show Audio, video or games drivers. Otherwise I would have uninstalled and re-installed. 
So please let me know where I can find this hardware manager.
Thanks again
Chico

Hi Bionik
Thank for you help as well and everybody also
The Mainboard and the Southbridge are both NVIDIA nForce 560, being the mainboard Rev. 2
Brand HP
Version F.33
Regards
Chico

Chico · Answer

Hi Bionik,
When I mention Mainboard I should have said Chipset, which is the NVIDIA nForce 560 Re. 2.
Thanks
Chico

Chico · Answer

Hi Bionik again,
The chipset Rev is A2 actually, not 2.
Thanks 
Chico

Chico · Answer

Hi Suppotr
Thanks for your help.
I went to HP support and could not get drivers for my operating system - win7. It just does not have that selection. This is because my HP laptop came with Vista premium installed and later I upgraded to win7, not from HP stores. Perhaps this is the reason why win7 does not show as an option. My question is, I ran the product verification and it said my system was updated. That means even if I download and install the audio drivers from Vista, it won't work because I have win7. That said, I can I resolve this situation?!
Any help would be appreciated.
Thanks
Chico

Chico · Answer

Hi to all,
I re-installed the chipset and this did not resolve the audio problem.
I re-installed  HP-CONEXANT-HD-AUDIO-DRIVE, which I downloaded from HP website.
Installation failed because could not find device. So how can I find the audio device?!
I'll appreciate all your help in this "no audio device installed" .
Thanks
Chico

Chico · Answer

Hello,
I checked the laptop system and it says "Multimedia not discovered".
This could be the problem.
How do I get back the Multimedia, where Audio certainly is?
Again thank for you help.
Chico

shashank · Answer

i am facing similar problem 
Dear Bionik 
my chiset intel is intel GM965 Rev CO
southbridge : intel 82801HBM(ICH8-ME)
Regards
Shashank

No Audio Output Device is installed

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