Blue Screen/System Restore won't work
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FrustratedLaptopGrrrl
-
Jan 19, 2012 at 01:16 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 19, 2012 at 03:42 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 19, 2012 at 03:42 PM
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3 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
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Jan 19, 2012 at 03:42 PM
Jan 19, 2012 at 03:42 PM
Try to boot on your Win XP CD and attempt a repair. (You may lose some data)
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,163
Jan 19, 2012 at 04:14 AM
Jan 19, 2012 at 04:14 AM
Hi,
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
1. Boot in safemode with networking.
2. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
6. To transmit the report, click on this link :
https://authentification.site
7. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
8. Select the file ZHPDiag.txt.
9. Click on "upload »
10. Copy the url and post it here
Best regards
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
1. Boot in safemode with networking.
2. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
6. To transmit the report, click on this link :
https://authentification.site
7. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
8. Select the file ZHPDiag.txt.
9. Click on "upload »
10. Copy the url and post it here
Best regards
