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Toshiba Recovery Problem - REWARD OFFERED

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Rebel Seven - Feb 9, 2012 at 04:56 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 9, 2012 at 06:32 PM
Hello,

Hello,
I have a Toshiba satellite laptop with a Windows 7 os. I inherited it used, as the third owner. The battery has been shot for as long as I have had it and it can only operate on the power cord. During operation it was unplugged suddenly (damn cats) and that seems to have corrupted some vital files. (I would guess system32 files but I am not savvy enough to say that with any confidence)
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When started it brings me to the system recovery screen with the options:
Start in Safe Mode
Start in Safe Mode with Networking
Start in Safe Mode with Command Prompt
Last known Working Configuration
Start Windows Normally
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Everything except "Start in Safe Mode with Command Prompt" gives me a minute of black screen, then flashes blue with about 10 lines of white writing in the upper part of the screen before sending me back to the recovery screen or just returning to an infinite blackness that when gazed into seems to sap the life force out of my very soul.
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Starting in safe mode with command prompt spits out a screen of what looks like a system32 file directory, and no amount of banging on the keyboard can get any response out of it.
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I have tried repeatedly hitting f8 and f10 at the start up screen with no effect . I have also tried holding 0 (zero) and then pressing the power button. All this does is freeze up the loading screen (for up to 3 minutes) until I release 0 (zero) and then it proceeds to the recovery screen. I see no recovery options when I go into f12 or f2.
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I don't care if everything on the hard drive is lost, but is there a way to get this piece of junk functioning again? Thanks in advance to anyone who can help me with this problem.
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I will reward the most helpful person with a digital painting of a subject of his or her choice, and a certificate of awesomeness authenticated by any fictional character of his or her choice.
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Also I'm a girl, and I hear that gets me special treatment on the internet so I thought I might mention it, but any kitchen or sandwich comments disqualifies participants from getting the reward.

1 response

Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Feb 9, 2012 at 06:32 PM
If you have or can borrow the Windows 7 DVD you can do a windows repair. The procedure is to put the Windows DVD into the optical drive and Press the correct PF key to change the boot order to the optical drive. (I don't know the Toshiba key offhand) One of the options is "repair". Windows 7 is quite good it repairing itself.

You might Google "windows 7 repair disk" to find a location to download a special CD image that can also start the repair. Only download an image from trusted locations like cnet.

If this laptop was shipped with Win7 then it probably has a hidden partition on the hard drive that contains a copy of Win7 and can be started via another PF key during the boot process. Google "Toshiba recovery" to find out more information. This recovery will wipe all your data and programs from the hard disk.

Good Luck

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