When we turn on Laptop and it goes fom Welcome screen to a quick flash of a blue screen then black screen with the following:
"We apologise for the inconvenience, but windows did not start successfully. A recent hardwareor software change may have caused this."
It then offers options to restart in safe mode etc. However, when we select any of these it just goes through the turn on cycle and ends up with the same screen counting down to start again.
Can anyone direct me or assist in suggesting what can be done to reboot the machine.
It is my young daughters machine and she states that the machine just automatically shut down when she was on MSN.
Toshiba satellite laptop won't boot past toshiba screen
You may have a software (corrupted Windows files) or a hardware (failing hard disk) problem. The first step is to run checkdisk (chkdsk command) from a DOS disk. If no errors are found on the disk then I would re-install Windows.
1. change the boot order in the BIOS so that you start from the Windows CD/DVD - choose "repair" and enter the command
chkdsk /r to repair the file structure on the disk - then try to boot normally
if #1 does't work
2. if you need to recover data from the disk you have to install the drive as a slave in another computer and fix it there.
3.If you don't need to recover your data you can boot from the Windows /Vista CD/DVD and delete the partition completely, then recreate the partition and re-install Windows. if you don't have your Windows product key handy you need to use the first method.