Toshiba satellite A305 Factory reset

Closed
Katzz Posts 3 Registration date Saturday April 29, 2017 Status Member Last seen April 30, 2017 - Updated on Apr 29, 2017 at 04:25 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 30, 2017 at 04:27 PM
My laptop keeps shutting down and I was trying to do a factory reset.. Holding 0 then tapping power, however this boots up as normal and the blue screen never prompts to reset.

Can someone help its a toshiba satellite A305

Thanks

Katzz

2 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Apr 29, 2017 at 04:26 PM
You are not doing it properly.

Press and hold down the power button for ten seconds to switch off your machine. Next, press and hold the 0 key and, at the same time, tap the power button once to switch on your PC. When the machine starts beeping, release the 0 key.

A warning message will appear on-screen, prompting you to verify your system recovery. Select Yes to continue.

Next, select the Recovery of Factory Default Software option, followed by Next. Then choose Recover to out-of-box state, and click Next once more to start the recovery.
0
Katzz Posts 3 Registration date Saturday April 29, 2017 Status Member Last seen April 30, 2017
Apr 29, 2017 at 06:35 PM
Followed instruction released after the beep and it brought uo tge starting windows screen and. Continued boot up as normal.

I did this successfully on another system and it worked fine.. It just seems not to be working.. Any other suggestions?
0
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Apr 30, 2017 at 04:59 AM
No ! Your recovery partition is probably corrupted.
0
Katzz Posts 3 Registration date Saturday April 29, 2017 Status Member Last seen April 30, 2017 > Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Apr 30, 2017 at 11:53 AM
Is there anything I can do if this is the situation to restore it to factory settings?

Thanks for your responses
0
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252 > Katzz Posts 3 Registration date Saturday April 29, 2017 Status Member Last seen April 30, 2017
Apr 30, 2017 at 04:27 PM
Perhaps you could try to get a restore disk from Toshiba.

Computers and Tablets
(800) 457-7777 (toll-free) or (949) 859-4273.
0