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Unbootable mount volume on dell laptop

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Toussaint Chen Posts 6 Registration date Saturday March 17, 2012 Status Member Last seen April 6, 2012 - Mar 18, 2012 at 12:27 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 8, 2012 at 02:47 PM
Hello, i have a few problems with my dell laptop (xps m1330) and i need some help please,When my computer boots it gives me an error after loading windows on a blue screen. When i try to boot windows recovery it gives me a black screen with only mouse and safe mode crashes. I have access to usb device with windows but not cd. When i boot windows installation i still get black screen with only the movable mouse. Could someone please help me solve this error because i cant afford a new computer at the moment.

thanks in advance for any help



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3 responses

Answer 1 / 3
keyla
Mar 19, 2012 at 11:56 PM
when it first starts up , try clicking F11 then restore it :) Or Click F8 and go ont Safe mode ! good luck ! :)
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Answer 2 / 3
Toussaint Chen Posts 6 Registration date Saturday March 17, 2012 Status Member Last seen April 6, 2012
Mar 25, 2012 at 05:26 PM
When I try to boot in safe mode it loads the drivers theme restarts computer and when I try to boot system repair it gets stuck at black screen with mouse that I can move
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Answer 3 / 3
Toussaint Chen Posts 6 Registration date Saturday March 17, 2012 Status Member Last seen April 6, 2012
Mar 26, 2012 at 03:31 PM
no answers anybody? please help
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 26, 2012 at 03:43 PM
Hello,
Click on the below hyperlink "BSOD" and let me know the error message you are getting as shown in the below image
BSOD
Good Luck
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Toussaint Chen Posts 6 Registration date Saturday March 17, 2012 Status Member Last seen April 6, 2012
Apr 6, 2012 at 02:43 PM
Apologies for taking so long to reply, i thought Nobody was going to answer.
The error message i get is UNMOUNTABLE_BOOT_VOLUME 0x86f82030 0xc0000006 0xc00000000 0xc00000000 I accidentaly had put unbootable mount volume sorry for that.
Also its windows 7
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 6, 2012 at 03:20 PM
Hello,
Do you have windows 7 DVD ?
Good Luck
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Toussaint Chen Posts 6 Registration date Saturday March 17, 2012 Status Member Last seen April 6, 2012
Apr 6, 2012 at 04:08 PM
no but i have usb with windows 7 and one with vista
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 8, 2012 at 02:47 PM
Hello,
Try this 1
1) When you switch ON your computer, start tapping the "F8" key to get "Windows Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the F8 key)
2) Select "Repair your computer" --> Follow the instructions
3) When "System Recovery Options" appear --> Select the option "Startup Repair".
If the problem still exists then follow the step 1 again and When "System Recovery Options" appear --> Select the option "Command Prompt".
Enter the below command
chkdsk /f /r ---> Press Enter.
Good Luck
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