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Folder close causes explorer explorer error

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dolly - Mar 27, 2012 at 02:27 AM
 Yoerosun - Jun 12, 2012 at 04:02 AM
Hello,
In Windows XP SP3, When ever i open a folder and try to close i am getting "windows explorer has encountered a problem and needs to close.We are sorry for the inconvenience".
Kindly provide the fix.

Thanks & Regards,
Maha


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2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 27, 2012 at 02:47 PM
Hello,
Try this 1
Place the windows xp CD in the drive --> Click on Start --> Run --> Type cmd and press Enter. Command Prompt will be opened. Enter the below command
sfc /scannow and press Enter.
If the problem still exists then at the bottom of that error window you can find "Click here". Click on that and let us know the entire error signature information.
Good Luck
0
Answer 2 / 2
dolly
Mar 28, 2012 at 04:22 AM
Hi,

Thanks for ur views.

Please find the error signature details while trying to close a folder.
Error Signature
AppName: explore.exe
AppVer: 6.0.2900.5512
ModName: unknown
ModVer: 0.0.0.0
Offset: 02750ea6

Kindly advise.

Regards,
Maha
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 29, 2012 at 01:37 PM
Hello,
Try this 1
Do you have windows XP CD with you? If you are having the OS CD then follow the above given instructions.
Good Luck.
0
Yoerosun
Jun 12, 2012 at 04:02 AM
In my case, when I removed the BabylonToolbar, it solved.
0

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