my acount blockedClosed

Question

Hello, 




My hotmail account is blocked. I was able to change my password manually as I remember my security question. however, even though I have changed my password after I login is still blocked requiring me to send a verification code to an alternative email address which I have no longer have access on it?
How should I solve this problem immediately as my entire client's contacts are in there and I need to work with the email account!
Your kind attention is highly appreciated.

jack4rall · Answer

Hello,      

Try this 1      

Try the "Customer Support" option once again. 

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select          

"I forgot my password" --> Click on "Reset your password" --> Enter your          

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->          

Then below that you will be getting an option "Customer support", click on it -->          

Enter your working E-mail ID and follow the instructions.          
          
Note : No Need of filling "Billing Information"          

Good Luck

My acount blocked

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