Getting connexion through router

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h2odevie - Jun 20, 2012 at 10:37 AM
h2odevie Posts 1 Registration date Wednesday June 20, 2012 Status Member Last seen June 20, 2012 - Jun 20, 2012 at 12:06 PM
Hello,

When I connect my GNet modem to my MacBook Pro, I get internet connexion through PPPoE (that's what my ISP have recommended). When I connect the modem to my Linksys WRT54GC router and the router to the computer, I cannot access internet although all lights are on and solid on both router and modem. I have reconfigured my router, but still not able to get to internet. Obviously, it does not work either when I try to connect wirelessly.

I have been using this modem and router for many years and everything used to work well, but now I have moved and I'm trying to reconnect the whole thing, but something seems wrong!

Please anyone can help?

Thanks





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2 responses

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jun 20, 2012 at 10:43 AM
I suggest you use your ISP's help line to resolve the problem and/or do some research on the Linksys site. You should probably print the Linksys instructions on PPPoE connections. They can be hard to follow from memory.

Good Luck
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h2odevie Posts 1 Registration date Wednesday June 20, 2012 Status Member Last seen June 20, 2012
Jun 20, 2012 at 12:06 PM
Thanks for the reply. I contacted my ISP provider who told me that they are not responsible since when I can get internet when I connect the modem directly to the computer (they are not responsible of the router). They refer me to the router provider who want to charge me fees for support because the warranty is over.
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