Help cannot connect to internet

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velma3411 - Jun 23, 2012 at 06:52 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 24, 2012 at 12:25 AM
Hello, I have a dell pc and cannot connect to internet. Pc is connected to modem with ethernet cable. Am able to ping and computer talking to modem but I cannot connect to internet please help.

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 24, 2012 at 12:25 AM
Hello,

Try this 1.

1) Click on Start --> Run --> Type cmd and press Enter.

Now enter this command

ipconfig/all and press Enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

2) Internet Explorer :

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

Firefox :

In Firefox, Click on Tools-->Options--->Advanced --> Network--->Settings--->

select "No proxy" option and click on OK.

If the problem still exists, try disabling either your antivirus or firewall.

Good Luck.
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