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Virus preventing internet access

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AbsoluteMusicalFan - Jul 3, 2012 at 02:25 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jul 3, 2012 at 03:39 PM
Hello,

I have a virus that is preventing me from accessing the internet. One minute it was working and then suddenly it stopped. The laptop detects there is a network connection, but when I try to browse the internet it just won't display the page.

Thanks for all your help in advance.


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3 responses

Answer 1 / 3
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jul 3, 2012 at 04:42 AM
Hello Absolute,

If you boot in safemode with networking, how is your internet connection then?

Regards
Answer 2 / 3
AbsoluteMusicalFan
Jul 3, 2012 at 05:36 AM
In safemode it still won't connect
Answer 3 / 3
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jul 3, 2012 at 03:39 PM
Dear Absolute,

In that case I don't think it's a virus. I suggest that you contact your Internet service provider to help you reconfigure your IE7, after which, for better performance, I suggest you update to IE8.

Good luck

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