sound not working after vista upgrade Solved/Closed

Question

Hello, 
 i recently changed from xp on my pc to vista, and now the sound does not work alls i get is a red cross saying no audio device installed or out put etc, av had a look in device manager cant find what the sound card if any is called, there was a yellow symbol byy something in the others section but, windows cant find an update, please help, i'm assuming i just need a driver but i aint got a clue which one etc, my motherboard is a P4M800PRO-M, and was working fine on xp, also there is a low crackling sound coming out of the speakers when volume right up, but no sound, they power up etc


Configuration: Windows Vista / Firefox 15.0

Ambucias · Accepted Answer

Hello

You sound card is a Realtek AC 97.

If there are yellow exclamation marks beside any one of the audio devices, it isn't working or the driver has not been installed correctly. Remove the faulty device using remove tab, and then go to the WINDOWS\INF\OTHER directory and delete the REALTEK*.INF file.

You can now re-start the system to install the driver again or simply install through "add new hardware" from the control panel.

Good luck

ryanraz · Answer

i have just had a look on the motherboard instructions, all it says about audio is this, 

* Compliant with AC'97 v2.3 CODEC
* Supports 6-channel audio CODEC designed for PC multimedia systems
* Provides three analogue line-level stereo inputs with 5-bit volume control:
Line-in, CD, AUX
* Meets Microsoft WHQL/WLP 2.0 audio requirements

How do i update this so it will work on vista?

ryanraz · Answer

i will give this a try tonight, will this work with vista? yer?

Ambucias · Answer

Of course it will work with Vista, it's not an OS issue but a driver issue which came about when you upgraded.  Just make sure you delete the correct file and none other.

Let me know

P.S. I detest Vista.

ryanraz · Answer

thats great thanks, as i said al give it a go , and will get bk to you, 

yer alot of people do haha,

Ambucias · Answer

Well, looking forward to your reply.

God save the Queen!

ryanraz · Answer

it worked thanks alot mate

Ambucias · Answer

Ryanraz,

You just made my day!  Great!

Now, please, create a chain, pay to the next, like help someone else and so on, like you help an old lady to cross the street...anything...donate a kidney.

Regards

Sound not working after vista upgrade

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