I am unable to open my drives
Closed
                    
        
                    turk91
    
        
                    Posts
            
                
            1
                
                            Registration date
            Friday September 28, 2012
                            Status
            Member
                            Last seen
            September 28, 2012
            
                -
                            Sep 28, 2012 at 12:30 PM
                        
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 28, 2012 at 04:11 PM
        Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 28, 2012 at 04:11 PM
1 response
                
        
                    Ambucias
    
        
                    Posts
            
                
            47311
                
                            Registration date
            Monday February  1, 2010
                            Status
            Moderator
                            Last seen
            February 15, 2023
            
            
                    11,166
    
    
                    
Sep 28, 2012 at 04:11 PM
    Sep 28, 2012 at 04:11 PM
                        
                    Hi,
You may have a virus.
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon allows to change the language.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on the screwdriver icon and ensure all of the items are checked.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the url and post it here
Best regards
            You may have a virus.
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon allows to change the language.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on the screwdriver icon and ensure all of the items are checked.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the url and post it here
Best regards
