I have no sound on my Thinkcentre A51. All connections seem correct, but Control Panel says that there is no audio device ( Windows XP ). On the other hand, Device Manager shows a soundMAX controller. I am confused!
This problem might happen if the sound card is disabled in device manager or the drivers are not installed correctly. Check to make sure that the Sound Card is enabled under Sound, video and game controllers in Device Manager. If the issue is still not resolved try updating the Audio drivers. If you need help with the correct audio drivers for the sound card, please provide me the Device Instance ID of the sound card. To get the Device instance ID of the Sound card, right click the Computer/My Computer icon on the Desktop, select Manage, select Device Manager under Computer Management from the left pane, then expand Sound, video and game controllers from right pane. Right click the Device listed under Sound, video and game controllers, click properties, go to the Details tab, and then select Device Instance Id from the dropdown list. Make a note of this Device Instance ID.
Thank you so much for all the effort you are expending for me!
The full model number of my computer is
ThinkCentre A51 812255U
Also, I clicked on the link you provided which led me through a number of steps up to the point of registration. Since I had seen nothing about downloading a driver I terminated the process. Let me know if I was too hasty!
I"m afraid I am a little overcautious about buying software I am not familiar with.