Blue Screen

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JRay Posts 2 Registration date Thursday December 27, 2012 Status Member Last seen January 2, 2013 - Dec 27, 2012 at 11:13 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 1, 2013 at 04:38 PM
Hello,

I got the following error response upon turning on my computer:
Windows has recovered from an unexpected shutdown.
Problem signature: Blue Screen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID; 2057.
Whenever I turn on my computer it does not stay on long enough for me to do anything, and dumps the memory, then shutsdown.
Can you assist me in resolving this problem?
I have had my computer for a little over a year now. It runs Windows 7.

Regards.
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3 responses

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,177
Dec 27, 2012 at 04:35 PM
Have you tried to boot in safe mode ?
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JRay Posts 2 Registration date Thursday December 27, 2012 Status Member Last seen January 2, 2013
Jan 1, 2013 at 10:00 AM
I am able to boot in safe mode but I dont know how to fix the problem and I am not able to boot in normal mode.
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,177
Jan 1, 2013 at 04:38 PM
I suggest you try to restore to factory settings.
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