Got ipod touch for Christmas and its a 8gb

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brie13 Posts 5 Registration date Thursday December 27, 2012 Status Member Last seen December 27, 2012 - Dec 27, 2012 at 05:07 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Dec 28, 2012 at 06:58 AM
Hello,
I was just emailing my sister and suddendly my ipod touch screen turns black with a apple on it then it turns all kinds of colors and I dont know what happened but its not working and I dont know what to do. Should I just get it fixed or get a new one for free.

4 replies

brie13 Posts 5 Registration date Thursday December 27, 2012 Status Member Last seen December 27, 2012
Dec 27, 2012 at 05:29 PM
Sorry this did not work but thanks for the idea.
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Dec 28, 2012 at 06:58 AM
Brie,

Your Ipod is still under warranty.

The person who gave it to you probably still has the invoice (bill); ask that person to return to the store for repair or an exchange.

Good bye
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Dec 27, 2012 at 05:20 PM
Hello,

Nice present you got!

Try this except hold the buttons longer: hold the home button then while still holding down the home button hold volume up button then while still holding those buttons go head and hold the power off button and hold that until you see the apple sign.

Good luck
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Dec 27, 2012 at 05:34 PM
Okay then try this:

1 - Simultaneously press the top button + home button.
2 - Keep both buttons until the Apple appears.
3 - Then release only the top button but still hold the home button pressed.
4 - The iPod goes into recovery mode and then you can restore it via iTunes

If the above does not work, since it's only a few days old, it's under warranty, you can get an exchange or free repair.

Re-good luck
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brie13 Posts 5 Registration date Thursday December 27, 2012 Status Member Last seen December 27, 2012
Dec 27, 2012 at 05:43 PM
It still aint working because when I tried that earlier it used to work but then I think I did it too many times and it stopped working. But do you still have anything else, If not then where can I get this thing exchanged or a free repair?
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brie13 Posts 5 Registration date Thursday December 27, 2012 Status Member Last seen December 27, 2012
Dec 27, 2012 at 05:50 PM
At first I thought it needed to be charged but thats not it
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brie13 Posts 5 Registration date Thursday December 27, 2012 Status Member Last seen December 27, 2012
Dec 27, 2012 at 05:52 PM
Its frozen on the white screen. :(
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