Got ipod touch for Christmas and its a 8gb

[Closed]
Report
Posts
5
Registration date
Thursday December 27, 2012
Status
Member
Last seen
December 27, 2012
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,
I was just emailing my sister and suddendly my ipod touch screen turns black with a apple on it then it turns all kinds of colors and I dont know what happened but its not working and I dont know what to do. Should I just get it fixed or get a new one for free.

4 replies

Posts
5
Registration date
Thursday December 27, 2012
Status
Member
Last seen
December 27, 2012

Sorry this did not work but thanks for the idea.
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,122
Brie,

Your Ipod is still under warranty.

The person who gave it to you probably still has the invoice (bill); ask that person to return to the store for repair or an exchange.

Good bye
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,122
Hello,

Nice present you got!

Try this except hold the buttons longer: hold the home button then while still holding down the home button hold volume up button then while still holding those buttons go head and hold the power off button and hold that until you see the apple sign.

Good luck
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,122
Okay then try this:

1 - Simultaneously press the top button + home button.
2 - Keep both buttons until the Apple appears.
3 - Then release only the top button but still hold the home button pressed.
4 - The iPod goes into recovery mode and then you can restore it via iTunes

If the above does not work, since it's only a few days old, it's under warranty, you can get an exchange or free repair.

Re-good luck
Posts
5
Registration date
Thursday December 27, 2012
Status
Member
Last seen
December 27, 2012

It still aint working because when I tried that earlier it used to work but then I think I did it too many times and it stopped working. But do you still have anything else, If not then where can I get this thing exchanged or a free repair?
Posts
5
Registration date
Thursday December 27, 2012
Status
Member
Last seen
December 27, 2012

At first I thought it needed to be charged but thats not it
Posts
5
Registration date
Thursday December 27, 2012
Status
Member
Last seen
December 27, 2012

Its frozen on the white screen. :(