Dell Inspiron 1545 DVD Drive Problems

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mohancpcl Posts 1 Registration date Wednesday January 2, 2013 Status Member Last seen January 2, 2013 - Jan 2, 2013 at 10:03 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 3, 2013 at 01:17 AM
my dvd drive is working with some cd or dvd with more noise and vibration , most of the time it is not recognising the materials inside. i cleaned the lens once but in vain
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Jan 3, 2013 at 01:17 AM
Hi mohancpcl,

Try the below mentioned steps and check if this fixes the problem:

1. Check with known good CD/DVD to see if same issue occurs. If no, the issue is with the CD/DVD media not the Optical Drive. Else, follow next steps.
2. Run Optical Drive Troubleshooter from Windows 7 Troubleshooter. MS Fix it : https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
3. Download and Install the Latest Optical Drive Firmware and BIOS from support site. Restart the system.
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-1545
4. Download and Install Dell provided DVD/BD-playback Software Updates (Cyberlink DVD)

Do reply with result.
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