My c drive free space keeps going down

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sarah rock & roll Posts 22 Registration date Wednesday January 30, 2013 Status Member Last seen February 10, 2013 - Jan 30, 2013 at 01:03 PM
sarah rock & roll Posts 22 Registration date Wednesday January 30, 2013 Status Member Last seen February 10, 2013 - Feb 10, 2013 at 01:58 AM
Hello,

please i need help :(

my c drive size keeps going down fast
even without downloading or putting anything on the drive
i think it a virus
+
i checked and it is not because i have restore point

so it nothing on the drive i think it a virus
please i need every help i can get :(



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25 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 30, 2013 at 04:34 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a system log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon, it allows to change the language.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on the screwdriver icon and ensure all of the items are checked.

6. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the url and post it here.

Best regards

Ambucias
Moderator /Security Contributor
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