Hello,
Hi I am new to this forum and not very computer savy . Here's my issue I have a gateway laptop used mostly for enjoyment I purchased anew battery pack and charger through amazon . I figured that was the problem is I d I waited a week till I got it plugged in started to work and then stopped I don't know if there is a short where you plug in to the prongs. I asked my son who is taking it he took it apart and din't see anything with the prong. I tried what tic tactoe said unplugged it took battery out pressed start nothing just red light.showing its dead. The problem is I did not back up some of the things mainly some pics what can I do ? If I can't get power how do I back up ahard drive?
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Help laptop will not charge or turn on even after purchasing new
You can pay someone to remove the hard drive and convert it to an external drive, They make boxes that convert the laptop drives to USB external drives.
