When I start my computer, everything opens normally, then it all disappears. I cant open task manager either, the only thing that is shown is the original background. When I try and open task manager, it takes me to the main page where i am given the option, but when i click it nothing happens
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the screwdriver icon and ensure all of the items are checked.
7. Click on the Magnifying glass and run the analysys.