External hard drive not showing up in Windows Explorer
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annadandelion
xpcman
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xpcman
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1 reply
xpcman
Mar 11, 2013 at 01:56 PM
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Mar 11, 2013 at 01:56 PM
There are two major failure points in an external drive:
1. the USB interface electronics
2. the hard drive itself (which is often a standard laptop drive)
I suspect your problem is that the USB interface circuit board was damaged when the drive hung from the table.
You could try removing the drive itself from the case and inserting it into a newly purchased USB adapter case.
Good Luck
P.S. your English is very good.
1. the USB interface electronics
2. the hard drive itself (which is often a standard laptop drive)
I suspect your problem is that the USB interface circuit board was damaged when the drive hung from the table.
You could try removing the drive itself from the case and inserting it into a newly purchased USB adapter case.
Good Luck
P.S. your English is very good.
Mar 11, 2013 at 05:54 PM
Mar 11, 2013 at 06:10 PM
Since it has the same problem on your other computer it's a fair assumption that you do have a failed controller. You have about a 50% chance that a USB adapter would allow you to read the data from the drive.