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Can't Open/Run Any Programs

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roric - Mar 19, 2013 at 05:44 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 21, 2013 at 01:57 PM
Hello,
I got home today and tried to startup my computer. Everything was normal until I tried to open up a program and found out I couldn't open anything? I can't even get into settings to do a system restore without the computer freezing up. I also tried going into safe mode to download a virus scan, but my computer starts up with the toshiba splash screen, goes black, and then goes to the login screen. It completely skips the windows loading part. Any help would be much appreciated, thanks!


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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 21, 2013 at 01:57 PM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

2) When "Startup Settings" appears, press the "F10" key.

3) When the "Launch recovery environment" appears, press the number key "1".

4) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Refresh your

PC".

Make sure you read "Here's what will happen" and then proceed with the on

screen instructions.

Good Luck
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