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Toshiba Satellite Pro c650 will not start...

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eszaq1
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 - Mar 31, 2013 at 02:23 PM
Ambucias
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 - Apr 1, 2013 at 06:03 AM
Hi there, he we go, hope someone can help...

My Toshiba Satellite Pro c650 has just gone dead and will not start.

It has momentarily started twice but only got 30 seconds into the start up cycle and then the screen goes dead.

Each time it is running off the Toshiba power adapter. I've tried it of the battery only and the same happens, even with the battery out and the power on only, the same happens.

In all incidences, the green light at the front edge of the laptop is on, but never the orange battery charger light.

Each time you try to start it up now the screen flashes from black to white for a split second before going black again.

My uneducated guess is that it could either be the adapter/lead or the laptop battery.

If anyone can help shed light on the problem, I'd very much appreciate it.

Thanks in advance,

Mark

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Ambucias
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Mar 31, 2013 at 05:54 PM
Dear Mark,

This my last message before I sign out for the day.

What were you doing or did before the issue occured ? Is this just out of the blue ?

How old is your lappy ?

Looks like a serious problem.

Will it start in safe mode, tapping F8 ?

Have you tried to:

1. Remove the battery
2. Remove the cable
3. Hold the power button for 58 seconds
4. Plug the cable and boot.

Good luck

P.S. There has been several similar issues with Toshiba
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eszaq1
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Mar 31, 2013 at 06:21 PM
Hi, Ambucias

Thanks for your reply. In answer to your questions:

What were you doing or did before the issue occured ? Is this just out of the blue ?
Normal web browsing, Skype, and it had never happened before.

How old is your lappy ?
2 years, 6 months

Will it start in safe mode, tapping F8 ?
No, cannot get to a desktop state

Have you tried to:

1. Remove the battery - Yes
2. Remove the cable - Yes
3. Hold the power button for 58 seconds - Yes
4. Plug the cable and boot. - Yes

Do you think the harddrive and contents will be retrievable?

Thanks again, Mark
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Answer 2 / 2
Ambucias
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Apr 1, 2013 at 06:03 AM
Hello Mark

This looks like a motherboard issue so a technician should be able to save your data to another disk.

Good luck
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