External Seagate hard drive is not showing files [Solved/Closed]

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Hi,

My external 1TB Seagate hard drive is not showing any file or folder in it. However, it shows the space occupied by those files. And, it is not hidden.

Please help me!
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Best answer
approved by Ratnendra Ashok on Dec 19, 2018
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Hello,


Tarun is absolutely right. A RAW partition doesn't show us a used space and the file system as "NTFS". A corrupt or damaged partition file system will be "RAW".
  • Click on Start --> In search bar, type control folders and press Enter.
  • If you are using Windows XP then click on Start --> Run --> Type control folders and press Enter.
  • "Folder Options" will be opened. Now click on the View tab.
  • Select the option Show hidden files, folders and drives and uncheck the check box Hide protected operating system files --> Click on OK.
  • Now look for your files. Later undo the changes that your have made by following the Step 1 and clicking on the Restore Defaults button.


Good Luck

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worked !!! thanks....
Thanks its worked.
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worked like magiccc , thanks a ton mate :)
Thanks very much,
as stated before, it worked just like magic
I am grateful for these notes above, i was worried for the documents that where locked in my harddisk but after going through the above processes i managed to recover all the documents. thumbs up to the above ************
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Thank you
but my harddrive file system was NTFS not RAW................what can I do
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i have checked ............there was no hidden files or folders............i can not see those files on my pc only..................and they are visible on other pc........plzz help me
jack4rall
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Hello,
Try this 1
Since you can see the files in another PC, try to backup your important data.
1) Click on the below hyperlink "Free Window Registry Repair" and download the file.
Free Window Registry Repair
Perform the scan and then fix the errors. Now connect your drive and check if you are able to see your files.
2) If the problem still exists then click on the below link
http://ccm.net/faq/24698-zhpdiag
Follow the instructions given under "Diagnosis".
Make sure you have connected your external drive when performing "Full Analysis" using the tool given in the Step 2.
Good Luck
tanks it really helped
7) After completion of the process, close the application. Now you can find a file named "ZHPDiag" on your desktop as shown in the below image
centre

8) Now you need to upload the "ZHPDiag" file to speedyshare. Click on the below link
http://www.speedyshare.com/
Click on "Click here to select files for upload" --> Select the saved "ZHPDiag" file --> Click on the "Upload" button

9) Copy the Download URL from speedyshare and paste it in your thread.

I could you please help me, I am not able to understand 9th point,,

Where I have to paste the downloaded url,
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Hi tarun13.1997,

This problem might happen if the Partition changes to RAW file system. A RAW file system simply means that it is a file system that is not recognized by Windows. The most common cause of external hard drives suddenly becoming RAW drives is if they are disconnected from a computer without using the "Safely Remove Hardware" option.

Please try the fix in the below mentioned link and check if this fixes the problem:

http://ccm.net/faq/9523-windows-can-t-open-drive-e

Do reply with results.