My Sony laptop shuts down when I connect to the Internet

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CharmanderGatomon Posts 1 Registration date Friday April 26, 2013 Status Member Last seen April 26, 2013 - Apr 26, 2013 at 05:19 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 26, 2013 at 06:09 PM
Every time I try to get on the Internet (wi-fi) my laptop (Sony VAIO windows 7) closes all windows (within probably 3 or less minutes) and begins logging off and shutting down like a computer normally would and then goes into a start up loop unless you turn off the Internet access. Any suggestions? Regrettably those that don't involve setting it back to factory defaults? My computer works okay otherwise. It has a few quirks but I can deal with them.
This is just exceedingly difficult to deal with.

Cordially yours,

C.G.

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,237
Apr 26, 2013 at 06:09 PM
Greetings,

It's the very first time I hear of such weird happening.

I can only suspect a virus introduced via your Wi-Fi connection like a spyware.

If you would like me to perform a diagnostic, let me know and tomorrow I could send you the diagnostic tool called ZHP Diag which I can analyse and then prescribe a remedy.

Regards
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