My Hard Disk Problem
Closed
hakeeminsaf
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4
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Saturday May 4, 2013
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May 6, 2013
-
May 4, 2013 at 02:08 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 7, 2013 at 12:49 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 7, 2013 at 12:49 PM
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2 responses
jack4rall
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6428
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Sunday June 6, 2010
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May 4, 2013 at 02:31 PM
May 4, 2013 at 02:31 PM
Hello,
Try this 1
1) Try connecting to the on-board USB slots available at the back.
2) Make sure that it got detected in the device manager.
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Make sure that you external drive got detected and there is no yellow mark on
it.
3) If you can see your external drive getting detected in device manager then
check in the "Disk Management".
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type diskmgmt.msc and press Enter. If you notice your external drive without any
drive letter then right-click on it --> Select "Change drive letter and paths" -->
Click on "Add" and assign the drive letter.
Good Luck
Try this 1
1) Try connecting to the on-board USB slots available at the back.
2) Make sure that it got detected in the device manager.
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Make sure that you external drive got detected and there is no yellow mark on
it.
3) If you can see your external drive getting detected in device manager then
check in the "Disk Management".
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type diskmgmt.msc and press Enter. If you notice your external drive without any
drive letter then right-click on it --> Select "Change drive letter and paths" -->
Click on "Add" and assign the drive letter.
Good Luck
hakeeminsaf
Posts
4
Registration date
Saturday May 4, 2013
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Member
Last seen
May 6, 2013
May 4, 2013 at 04:54 PM
May 4, 2013 at 04:54 PM
when i right click the unknown hard disk i cant find an option called " change drive letter and paths "
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
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Moderator
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July 16, 2020
May 5, 2013 at 07:58 AM
May 5, 2013 at 07:58 AM
Hello,
Try this 1
Plug your external drive,
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" by double-clicking on it or by clicking on
the "+". Now right-click on the "USB Mass Storage Device" --> Select "Uninstall".
After uninstallation, unplug your external drive and plug it back after a minute.
If you still failed to get a drive letter then assign a drive letter as given in the above steps.
Good Luck
Try this 1
Plug your external drive,
Hold the "Windows Key" and press the "R" key. "Run" will be opened.
Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "Universal Serial Bus Controllers" by double-clicking on it or by clicking on
the "+". Now right-click on the "USB Mass Storage Device" --> Select "Uninstall".
After uninstallation, unplug your external drive and plug it back after a minute.
If you still failed to get a drive letter then assign a drive letter as given in the above steps.
Good Luck
hakeeminsaf
Posts
4
Registration date
Saturday May 4, 2013
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Member
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May 6, 2013
May 5, 2013 at 08:21 AM
May 5, 2013 at 08:21 AM
when i do the steps in the first one i find something saying initialise disk and when i click that it says : the request could not be performed because of an I/O device error
what am i supposed to do now
what am i supposed to do now
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020
May 5, 2013 at 08:26 AM
May 5, 2013 at 08:26 AM
Hello,
Try this 1
Restart your PC and then try once again. Also check your External Drive Data Cable.
Good Luck
Try this 1
Restart your PC and then try once again. Also check your External Drive Data Cable.
Good Luck
hakeeminsaf
Posts
4
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Saturday May 4, 2013
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Member
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May 6, 2013
May 6, 2013 at 04:51 AM
May 6, 2013 at 04:51 AM
i did both of them and it is not bieng recognised on any computer and i used different cables
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
May 7, 2013 at 12:49 PM
May 7, 2013 at 12:49 PM
Hello,
Try this 1
Click on Start --> In search box, type cmd and press Enter.
"Command Prompt" will be opened.
Now enter the below commands
set devmgr_show_nonpresent_devices=1 --> Press Enter
start devmgmt.msc --> Press Enter
"Device Manager" window will be opened.
Now in the device manager, click on "View" --> Select "Show hidden devices"
Now expand all the nodes by clicking on "+" symbol. If you find any greyed entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
If the problem still exists then try connecting your external drive to another PC to make sure that its getting detected.
Good Luck
Try this 1
Click on Start --> In search box, type cmd and press Enter.
"Command Prompt" will be opened.
Now enter the below commands
set devmgr_show_nonpresent_devices=1 --> Press Enter
start devmgmt.msc --> Press Enter
"Device Manager" window will be opened.
Now in the device manager, click on "View" --> Select "Show hidden devices"
Now expand all the nodes by clicking on "+" symbol. If you find any greyed entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
If the problem still exists then try connecting your external drive to another PC to make sure that its getting detected.
Good Luck
