Dell Inspiron 6000 (was given to me)
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GeorgiaMamma13
Posts
1
Registration date
Friday 17 May 2013
Status
Member
Last seen
17 May 2013
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17 May 2013 à 19:49
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 21 May 2013 à 10:05
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 21 May 2013 à 10:05
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2 responses
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
21 May 2013 à 10:05
21 May 2013 à 10:05
Hi GeorgiaMamma13,
As the option to restore the computer using Ctrl + F11 is not working and the F8 key is not functional, the first step I would recommend is running Diagnostics on the computer. Click here to get steps on how to run Diagnostics on your computer. After running the Diagnostics it will be easy to determine whether the problem is related to Hardware or Software. Also, there is a test for keyboard in diagnostics to determine the functionality of the keyboard. If the Diagnostics return any error code, please reply with the same.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
As the option to restore the computer using Ctrl + F11 is not working and the F8 key is not functional, the first step I would recommend is running Diagnostics on the computer. Click here to get steps on how to run Diagnostics on your computer. After running the Diagnostics it will be easy to determine whether the problem is related to Hardware or Software. Also, there is a test for keyboard in diagnostics to determine the functionality of the keyboard. If the Diagnostics return any error code, please reply with the same.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
xpcman
Posts
19528
Registration date
Wednesday 8 October 2008
Status
Contributor
Last seen
15 June 2019
1,824
18 May 2013 à 12:47
18 May 2013 à 12:47
Here are the instructions from Dell
Dell PC Restore is available only on
computers purchased in certain regions.
Use Dell PC Restore by Symantec only as the last me
thod to restore your operating system. PC Restore
restores your hard drive to the operating state it wa
s in when you purchased the computer. Any programs or
files added since you received your computer--including data files--are permanently deleted from the hard
drive. Data files include documents, spreadsheets, e-m
ail messages, digital photos, music files, and so on.
If possible, back up all data before using PC Restore.
NOTICE:
Using PC Restore permanently deletes
all data on the hard drive and re
moves any applications or drivers
installed after you received your
computer. If possible, back up th
e data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with
www.dell.com
appears at the top of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the
computer finish restarting, and then restart the
computer again
You might need to buy a new keyboard. Amazon has them for sale.
Good Luck
Dell PC Restore is available only on
computers purchased in certain regions.
Use Dell PC Restore by Symantec only as the last me
thod to restore your operating system. PC Restore
restores your hard drive to the operating state it wa
s in when you purchased the computer. Any programs or
files added since you received your computer--including data files--are permanently deleted from the hard
drive. Data files include documents, spreadsheets, e-m
ail messages, digital photos, music files, and so on.
If possible, back up all data before using PC Restore.
NOTICE:
Using PC Restore permanently deletes
all data on the hard drive and re
moves any applications or drivers
installed after you received your
computer. If possible, back up th
e data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with
www.dell.com
appears at the top of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the
computer finish restarting, and then restart the
computer again
You might need to buy a new keyboard. Amazon has them for sale.
Good Luck
