Internet troubles

Closed
help please100 Posts 6 Registration date Thursday June 13, 2013 Status Member Last seen June 13, 2013 - Jun 13, 2013 at 11:57 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 13, 2013 at 01:43 PM
Hello,

i haven't been able to access internet explorer for at least 4 months and i thought it would pass over if i waited a while and now i cant open it i can't even shut my laptop down properly i've been told its a common problem and i tried scanning for virusus and problems but i get nothing and i mean nothing.

if you know what to do or been through this please help me because i have important things to me on there and i cant access anything

Regards

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 13, 2013 at 01:43 PM
Hello,

Try this 1

Try resetting your internet explorer settings.

Click on the below hyperlink "Reset" and follow the instructions.

Reset

Double-click on it --> Check the check box (Select) "I Agree" and click on "Next"

button --> Next --> Check the check box (Select) "Delete personal settings" -->

Click on "Reset" button and follow the onscreen instructions.

Regard the having problem with "Shutdown" process, let us know what happens

when you are trying to shutdown your laptop. Is it getting restart instead of

shutdown or Is it taking a very long time and not getting shutdown?

Good Luck
0