Cd rom not working

Closed
shaharyarkhalid Posts 1 Registration date Wednesday June 19, 2013 Status Member Last seen June 19, 2013 - Jun 19, 2013 at 02:54 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 19, 2013 at 04:09 PM
my cd rom is not working it says that windows can not start this hardware device because its configuration information (in the registry) is incomplete or damaged (code 19)
please help meeeeeeeeeeeeeeeeeeee

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 19, 2013 at 04:09 PM
Hello,

Try this 1

Click on Start --> Run--> Type regedt32 and press Enter.

"Registry Editor" will be opened.

First backup your registry by going to "File" --> Export --> Save the file with any

name in your desired location.

At the left side expand HKEY_LOCAL_MACHINE -->SYSTEM -->CurrentControlSet

--> Control --> Class --> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At the right side if you find upperfilter, lowerfilter,upperfilter.bak, lowerfilter.bak,

just delete them

Restart your laptop.

Good Luck
0